Accessibility statement for Stockport Council’s Continuing Education Service

This accessibility statement applies to www.stockportlearningworks.co.uk

This website allows for accessible access by people to enable them to navigate and interact with the site using commonly available tools and features within HTML5 compatible browsers that are available upon desktop PCs, tablets and mobile phones. 

This website is run by Stockport Metropolitan Borough Council, Stockport Continuing Education service We want as many people as possible to be able to use this website. That means you should be able to:

  • zoom in up to 300% without the text spilling off the screen

  • navigate most of the website using just a keyboard

  • navigate most of the website using speech recognition software

  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • you cannot modify the line height or spacing of text

  • most older PDF documents are not fully accessible to screen reader software

  • some of our online forms are difficult to navigate using just a keyboard

  • you cannot skip to the main content when using a screen reader

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

email AdminSOLC@stockport.gov.uk 

call 0161 474 5801

text us 07984 370 404

We’ll consider your request and get back to you in 3 days.
If you cannot view the map on our ‘contact us’ page, call or email us for directions.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: 

The Administration Team at Stockport Council’s Continuing Education Service by post: Continuing Education Service, Hardman Centre, Hardman Street, Stockport SK3 0BJ, By Telephone: on 0161 474 5801, By email: AdminSOL@stockport.gov.uk or by Text: 07984 370 404. Please tell us the page and area on the page you have difficulty with and we will contact our web support team and try to resolve the issue.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Find out how to contact us.

Technical information about this website’s accessibility

Stockport Council’s Continuing Education Service is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

This website is partially compliant with blindness and low vision, deafness and hearing loss, learning disabilities, cognitive limitations, limited movement, speech disabilities, photosensitivity and combinations of these, and is extremely important in making your web content more usable.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. 

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix [example of non-essential document].

Any new PDFs or Word documents we publish will meet accessibility standards.

Preparation of this accessibility statement

This statement was prepared on 22/10/20. It was last reviewed on 22/10/20.

This website was last tested on 22/10/20. The test was carried out by a Stockport Council Communications Team member. The WordPress theme we selected is fully compliant with WCAG 2.1 AA please see: https://theme-fusion.com/documentation/avada/avada-for-developers/wcag-2-1-aa-accessibility-and-avada . 

We selected the Homepage to test using accessibility software as it has links to a variety of sections. The images were all given alt text and descriptions and buttons were given better directional text. We also tested the contrast of images and updated images in the courses section allowing better colour balance.